MICHEL
GARCIA-
MIRANDA
Healthcare Operations Leader
Healthcare Operations Leader
I don't just run departments.
I Transform them.
I build the operational infrastructure healthcare systems run on — staffing models, data frameworks, and process systems that turn disorder into measurable performance.
14
Years in Healthcare
8
Years Leadership
$2M
Budget Managed
100
Staff Led
4
Companies
About Me
Experience At
StanfordMedicine
Tampa GeneralHospital
AdventHealth
Datavant
Michel Garcia-Miranda
Building the systems healthcare runs on
I'm a healthcare operations professional and business analyst with over 8 years of progressive management experience at top-tier systems including Stanford Medicine and Tampa General Hospital.
I don't inherit broken systems and leave them that way. I diagnose them, instrument them, and build infrastructure that gives leaders something they can actually run on — staffing models, KPI frameworks, and process playbooks that produce measurable results.
Open to remote, hybrid, or on-site roles. Bilingual: English & Spanish.
Professional Experience
Jan 2026 to Present
Stanford Medicine · Palo Alto, CA
Business Analyst
- Lead cross-functional analytics projects driving compliance and operational improvements across clinical and administrative divisions.
- Develop executive-ready dashboards that compress leadership decision cycles and accelerate strategic planning.
- Analyze large datasets to surface reimbursement gaps and budget variances, translating raw data into actionable recommendations.
- Manage all regulatory and accreditation data requests with precision, ensuring audit-ready responses.
Jul – Oct 2025
Datavant Group · Remote, FL
Contract concluded Oct 2025 · Returned to Stanford Jan 2026
Health Information Operations Manager
- Supervised and mentored up to 100 regional staff across multiple sites, driving scheduling optimization and performance alignment.
- Streamlined medical records fulfillment workflows, identifying process gaps and implementing targeted improvements.
- Ensured full HIPAA compliance through structured audits and access reviews to zero violations.
- Tracked productivity and turnaround metrics to establish performance baselines and drive data-informed decisions.
Jul 2024 – Jul 2025
Stanford Medicine · Palo Alto, CA
Manager, Patient Care Services Division
- Directed staffing, scheduling, and workforce planning for a 27-person team, aligning capacity with KPIs and patient volume demands.
- Designed and deployed a real-time digital performance dashboard giving leadership immediate visibility into clinical and operational metrics.
- Established a formal KPI framework that transformed how the division tracked and reported on clinical outcomes.
- Owned departmental budget planning and variance tracking, keeping all initiatives on time and under budget.
Jul 2021 – Jan 2024
Tampa General Hospital · Tampa, FL
Manager, Patient Experience Division
- Managed a $2M operational budget with full accountability for forecasting, variance analysis, and reporting.
- Led a departmental needs assessment resulting in a 20% increase in labor efficiency.
- Developed SOPs with version control that reduced operational waste by 15%.
- Introduced a digital patient feedback system delivering real-time insights and faster service improvements.
Aug 2018 – Apr 2021
AdventHealth · Tampa, FL
Manager, Mission Division
- Built and led a 12-person team from the ground up, establishing operational structure, performance expectations, and culture.
- Redesigned staffing models to eliminate chronic coverage gaps, improving shift reliability and responsiveness.
- Engineered cross-departmental coordination workflows that broke down silos and improved treatment efficiency.
Education
Master of Business Administration (MBA)
Western Governors University
Healthcare Administration
Master's Degree
Andrews University
Bachelor's Degree
Oakwood University
Certifications & Professional Development
Foundations of Project Management
Google
Lean Sigma Yellow Belt
AdventHealth Tampa
High Reliability Management System
SG Collaborative Solutions, LLC
Modern Advances in Leadership
College of Business, University of Tampa
Databricks Fundamentals
Databricks
AI Agent Fundamentals
Databricks
Generative AI Fundamentals
Databricks
Core Competencies
Operations & Project Management
Finance & Budget
Data & Analytics
Leadership & People
Compliance & Risk
Languages
My Work
80%
Time Saved
Process Automation
Tampa General Hospital
Automating Trauma Patient ID & Next-of-Kin Localization
The Problem
Staff spent 2.5 FTE hours per case manually identifying unidentified trauma patients and locating next of kin — blocking clinical teams from critical care decisions at exactly the wrong moment.
↓ 80% reduction in administrative time per case
80%
Time Reduced
2.5→0.5hrs
Per Case
LexisNexisCross-functional LeadershipWorkflow Design
Click to view full case study →
0→1
Model Built
Data & Analytics
Stanford Medicine
KPI Framework to Match Staffing to Patient Demand
The Problem
No staffing model, no defined KPIs, no mechanism to align staff capacity with patient demand. Leaders had no visibility into whether they were over- or under-resourced.
↑ First data-backed staffing model built 0→1
0→1
Model Built
$2M+
Budget Informed
EpicKPI DesignCapacity Planning
Click to view full case study →
20%
Efficiency
Workforce Analysis
Tampa General Hospital
Departmental Needs Assessment Driving 20% Labor Efficiency
The Problem
Staffing decisions were reactive — coverage gaps emerged and were patched rather than anticipated. No formal assessment of workload distribution or capacity requirements existed.
↑ 20% increase in labor allocation efficiency
20%
Efficiency Gain
↑
Staff Morale
Needs AssessmentCapacity PlanningBusiness Case
Click to view full case study →
15%
Waste Cut
Process Standardization
Tampa General Hospital
SOP Playbook Reducing Waste by 15% & Onboarding Time by 2 Weeks
The Problem
No standardized procedures meant every team member doing it differently. Inconsistency created rework, unpredictable service delivery, and a broken onboarding process with nothing replicable to hand new staff.
↓ 15% waste · ↓ 2-week onboarding reduction · 100% replicable playbook
15%
Waste Reduced
2wks
Faster Onboarding
SOP DesignVersion ControlLean
Click to view full case study →
Get In Touch
Open to Healthcare Operations, Business Analyst, and Strategic Ops roles.
LinkedIn
Location
Davenport, FL